TeamViewer is a fast and secure all-in-one solution for gaining access to computers and networks remotely. With a range of powerful remote access features that make light work of remote control, meetings and maintaining a cloud-based service desk, there is a host of resources showing you exactly how to harness the full power of TeamViewer.

Teamviewer allows you to connect remotely from one computer to another. It's FREE OF CHARGE providing it is only being used for personal use.

If you use a Windows based operating system (example Windows 10, Windows 8.1, Windows 7) then you can download free of charge (providing it is just being used for personal use) the Team Viewer Quick Support App.

Once you have downloaded Teamviewer Quick Support run or install the application on your computer. After the installation has completed, when you first run Teamviewer choose Personal Use.
2. When TeamViewer opens you will see a screen with an ID and a Password which will allow us to access your computer. We will ask you to tell us these details so we can help you remotely.
(PLEASE NOTE: The password is only valid for the current session. Once the session is closed access to your computer is STOPPED and therefore your computer remains secure. Each time you might need help, a NEW PASSWORD is randomly generated for each session). In otherwords, we or anyone cannot simply gain remote access without your consent or a password!
3. Leave the QuickSupport app running whilst we try to help you. When the session is closed (either by yourself or us) the computers remote connection is disabled and will not work again until both parties restart the applications on their computers, and provide the new password at that time.